Shipping
Order Processing Time
All orders are processed within 2-4 business days. Orders are not processed or shipped on weekends or major US holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following USPS domestic services:
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Standard Shipping: Delivered in 3-5 business days. Cost: $8.50
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Expedited Shipping: Delivered in 1-3 business days. Cost: $15.00
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Free Shipping: Free Standard Shipping on all orders over $75.00
International Shipping
We currently do not offer international shipping.
Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). You can track your package on the USPS Tracking Page.
Damaged or Lost Packages
If your order was damaged or lost during shipping, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Also be sure to photograph your packaging and damaged goods. You can file a claim directly through the USPS Claims Site.
We do not offer refunds for:
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Delays due to carrier issues
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Refused or undeliverable orders
If you need additional help, please contact us directly at scentedbodyoilscompany@gmail.com so that we can assist you with filing the claim.
Return Policy
Due to the sensitive nature of our products, hygiene, tampering risks, and cosmetic safety regulations, all sales are final.
We do not accept returns or exchanges
We are unable to accept returns or process refunds once an order is fulfilled. This includes, but is not limited to:
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Change of mind
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Disliking a fragrance
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Skin sensitivity or allergic reactions
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Duplicate orders (unless we are notified before fulfillment)
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Incorrect selections at checkout
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Delays due to carrier issues
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Refused or undeliverable orders
**Please double-check your cart and shipping information before completing your purchase.
Order Changes or Cancellations
Changes or cancellations must be requested within 24 hours of purchase. This does not guarantee we can change or cancel your order. Once fulfillment begins, we cannot modify or cancel your order
Contact
We value your business and feedback. Please contact us for additional assistance.
(386) 307-9004